NEA welcomes the extension and expansion of the ECO scheme until at least April 2026 and fully supports the consultation’s continued, critical focus on low-income and vulnerable households and greater support for deeper retrofits for the least energy efficient homes.

Today the GB energy regulator, Ofgem, has announced the biggest ever increase to the energy price cap.

We have created new online education resources to help primary school children become home energy experts. The challenges are adapted from some of our most popular education materials and introduces children to concepts such as where energy comes from, what we use it for, and how to use it safely and efficiently at home.

NEA is pleased to respond to this open consultation on the proposed changes to the guidelines for water companies in supporting residential customers to pay their bill, access help and repay debts.

NEA is pleased to respond to this open consultation on the vision for the next water price review, PR24, highlighting opportunities to strengthen the vision around customer affordability and vulnerability.

This research study has been completed with the support of Smart Energy GB to evaluate the potential benefits of smart prepayment, investigate remaining barriers that are preventing further uptake and consider a range of potential interventions to maximise the rollout of smart prepayment in the remaining years of the rollout.

Blog by Matt Copeland, Head of Policy and Public Affairs

This research study has been completed with the support of Smart Energy GB to evaluate the potential benefits of smart prepayment, investigate remaining barriers that are preventing further uptake and consider a range of potential interventions to maximise the rollout of smart prepayment in the remaining years of the rollout.

A new report released today [Tuesday 29th June] highlights that more than 2 million ‘pay as you go’ customers with older ‘legacy’ energy meters were put at needless risk during the pandemic.