NEA has today welcomed Ofgem’s decision to ensure all energy suppliers across Great Britain provide more support for customers struggling in debt, identify pre-payment customers who run out of credit and offer appropriate forms of advice and support.

This newsletter is sponsored by the Public Health Agency through our Northern Exposure project. It will provide you with current programmes of work aimed at providing advice or support to householders as well as up to date fuel poverty policy information.

Friday 27 November will mark Fuel Poverty Awareness Day 2020 and we have never needed your support more to get key messages out to vulnerable people this winter.

NEA work with a range of clients, including local authorities, housing associations, network operators and manufacturers to understand how technology and innovation within the energy sector can help improve the lives of those living in fuel poverty.

The Welsh Government has published a consultation on plans to tackle fuel poverty in Wales. NEA Cymru welcomes the opportunity to make sure this is the strongest possible response to the misery of cold homes in Wales.

Heddiw mae Llywodraeth Cymru wedi cyhoeddi ymgynghoriad ar gynlluniau i daclo tlodi tanwydd yng Nghymru. Mae NEA Cymru yn croesawu’r cyfle i sicrhau mai hwn fydd yr ymateb cryfaf posib i ddiflastod cartrefi oer yng Nghymru.

A new report released today warns of significant hardship for fuel poor households in the coming winter, as a potent combination of higher energy use resulting from staying at home for longer is mixed with reductions in income.

National Energy Action (NEA) and Energy Action Scotland (EAS) are the UK’s national charities aiming to end fuel poverty. For close to two decades, we have published a yearly investigative report on progress to eliminate fuel poverty across the UK and within each of the four UK nations: the UK Fuel Poverty Monitor.

This year’s UK Fuel Poverty Monitor (UKFPM) reviews the events that have resulted from the COVID-19 pandemic, and how they have impacted vulnerable energy consumers and the organisations that look to support them, cataloguing the response to this challenge from these organisations. It concludes with an investigation of the policies, strategies and other key actions that are urgently needed to address the impact of the pandemic this winter and beyond.