A practical guide to help MPs, MLAs, local councillors, health professionals and advice workers answer queries on energy bills, heating, home insulation and energy efficiency.

Coventry fuel poverty alleviation project HEAT (Home Energy Advice Team) marked 20 years since its establishment

Regrettably the Chancellor chose not to provide any additional support to help with the soaring costs of energy.

Budget response from NEA Chief Executive, Adam Scorer

NEA comments ahead of Wednesday’s Budget as householders battle high energy bills.

Domestic solar PV systems convert sunlight into electricity which can be used in the home. They can help you reduce your energy bills, but it is important to understand how they work and how to get the most out of them. Find out more about using Solar PV systems.

NEA believes that smart metering has the potential to provide real benefits for vulnerable and low-income householders. In particular, we are supportive of the capacity of smart meters to end estimated billing, to provide greater control over personal energy use, and to make payment for ‘pay as you go’ energy much more convenient.

This small-scale pilot project, run in partnership with UK Power Networks, supports people with mental health issues and their carers.

NEA is proud to be working with Northumbrian Water Group (NWG) on an innovative programme which aims to eradicate water poverty by 2030.