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NEA response to Ofgem’s consultation on a framework for consumer standards and policy options to address priority customer service issues
NEA response to Ofgem’s consultation on a framework for consumer standards and policy options to address priority customer service issues
Post on 31st May 2023
NEA response to Ofgem’s consultation on a framework for consumer standards and policy options to address priority customer service issues
Content Type: Publications
Ofgem, Customer service
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NEA response to Ofgem’s call for evidence on levelising payment method cost differentials
NEA response to Ofgem’s call for evidence on levelising payment method cost differentials
Post on 19th May 2023
NEA response to Ofgem’s call for evidence on levelising payment method cost differentials
Content Type: Publications
Ofgem, Economics, Price Cap
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NEA response to Ofgem’s call for input on the allowance for debt-related costs (price cap)
NEA response to Ofgem’s call for input on the allowance for debt-related costs (price cap)
Post on 16th May 2023
NEA response to Ofgem’s call for input on the allowance for debt-related costs (price cap)
Content Type: Publications
Ofgem, Consultation, Economics, Price Cap
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NEA response to Ofgem’s call for evidence on prepayment rules and protections
NEA response to Ofgem’s call for evidence on prepayment rules and protections
Post on 14th Mar 2023
NEA response to Ofgem’s Call for Evidence on Prepayment Rules and Protections
Content Type: Publications
Ofgem, Pre-payment meters
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‘National Energy Action (NEA) comments on quarterly price cap rise by Ofgem
‘National Energy Action (NEA) comments on quarterly price cap rise by Ofgem
Post on 03rd Aug 2022
One of the decisions is for Ofgem to calculate the price cap quarterly instead of every six months.
Nation / Region: Wales , England , Scotland
Content Type: News
Ofgem, Price Cap
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NEA response to Ofgem consultation on strengthening retail financial resilience and statutory consultation on strengthening Direct Debit rules
NEA response to Ofgem consultation on strengthening retail financial resilience and statutory consultation on strengthening Direct Debit rules
Post on 20th Jul 2022
NEA argues that the proposed rules on financial resilience should only be implemented if they do not lead to an increase in the level of the price cap.
Nation / Region: England
Content Type: Publications
Ofgem, Consultation, Price Cap, Payment
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Solving the cost of living crisis: the case for a new social tariff in the energy market
Solving the cost of living crisis: the case for a new social tariff in the energy market
Post on 05th Jul 2022
On 4 July 2022, National Energy Action published a new report arguing for the introduction of a social energy tariff for low-income households.
Nation / Region: Scotland , Wales , England , UK
Content Type: News
Fuel Poverty, Fuel Poverty Strategy, Ofgem, Research, Policy & Research, Policy, News, News Release, Reports, UK Government, Social justice
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Response to Ofgem consultation on medium term changes to the price cap methodology
Response to Ofgem consultation on medium term changes to the price cap methodology
Post on 18th Mar 2022
NEA argues that our clear preference is for the Enhanced Status Quo option.
Nation / Region: England
Content Type: Publications
Ofgem, Consultation, Price Cap
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NEA response to Ofgem’s forward work programme 2021/23 consultation
NEA response to Ofgem’s forward work programme 2021/23 consultation
Post on 28th Feb 2022
NEA sets out the points that Ofgem should focus on.
Content Type: Publications
Ofgem, Regulation, Consultation
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