Paying for Fuel

“Excellent interactive training, thank you.”

The Paying for Fuel webinar will look at how we are charged for gas and electricity, the types of tariffs we use and how we can limit our expenditure. It aims to help delegates understand the content of fuel statements and how we can use this information to switch tariff or supplier.

Webinars are delivered live by our expert tutors to small groups to ensure a good level of interaction and support for learners.


Frontline staff and volunteers from organisations that regularly encounter and provide advice to those in or at risk of fuel poverty – i.e. essentially those on a low income / in a vulnerable situation and who are struggling to manage their household bills.

It is ideal for individuals who have no prior knowledge of fuel statements, tariffs or switching. These elements will have been covered in our City and Guilds accredited courses: Fuel Debt and the Energy Awareness Course.



  • different types of meters
  • electricity/ gas consumption and cost
  • different types of tariffs and payment methods
  • fuel statements
  • switching energy tariff or supplier


  • How is energy supplied in the market
  • Identifying and reading meters
  • Energy appliance running times and kilowatt hours
  • Tariffs and payments
  • Additional information on statements
  • Switching supplier

DURATION – 2.5 hour


Webinars will be delivered live via Zoom (video conferencing facility) by our expert tutors to small groups to ensure a good level of interaction and support for learners. Participants will require a device with a camera and sound.

In-house options are also available to organisations wishing to train a group of their staff / volunteers.


NEA MembersNon Members
Not for profit organisations£68 + VAT£78 + VAT
Commercial organisations£75 + VAT£88 + VAT

FUNDED PLACES: unfortunately all funded places have been allocated for the time being however there may be more available later in the year. Please keep an eye on this page for updates.


New dates coming soon.


Lynsey Thompson, Training Co-ordinator
Telephone: 0191 261 5677