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NEA’s response to Ofwat’s consultation ‘PR24 and beyond: Creating tomorrow, together
Post on 22nd Jul 2021
NEA is pleased to respond to this open consultation on the vision for the next water price review, PR24, highlighting opportunities to strengthen the vision around customer affordability and vulnerability.
Maximising the smart meter rollout for prepayment customers
Post on 29th Jun 2021
This research study has been completed with the support of Smart Energy GB to evaluate the potential benefits of smart prepayment, investigate remaining barriers that are preventing further uptake and consider a range of potential interventions to maximise the rollout of smart prepayment in the remaining years of the rollout.
NEA response to Ofgem’s Forward Work Plan 2021-23
Post on 16th Feb 2021
NEA’s Response to the Ofgem Consultation on their Forward Work Programme 2021/23 Gas Levy. NEA believes that Ofgem should provide clarity on the actions they will take in the next year of their consumer vulnerability strategy.
NEA response to BEIS Consultation ‘Improving home energy performance through lenders’
Post on 08th Feb 2021
NEA’s Response to the BEIS Consultation on Improving home energy performance through lenders. While NEA agrees with the need to move towards Green Mortgages, there are significant risks to fuel poor households that need to be fully understood. These can be mitigated by a generous exemption mechanism.
NEA response to Ofgem VCMA Governance Drafting Consultation
Post on 29th Jan 2021
NEA’s response to the Ofgem VCMA Governance Drafting Consultation. NEA is supportive of the vulnerability and carbon monoxide allowance for gas networks. We believe for the allowance to create best value, it should have sufficient focus on supporting vulnerable customers, both in the make up of project portfolios and through addressing carbon monoxide. Additionally, we believe that all delivery partners must meet licence obligations to treat customers fairly.
NEA response to Ofgem FPNES Governance Drafting Consultation
Post on 29th Jan 2021
NEA’s Response to the Ofgem FPNES Governance Drafting Consultation. NEA fully supports the Fuel Poverty Network Extension Scheme, and is pleased that it will continue until 2026. In order for the scheme to reach its full potential, Ofgem must require installers to adhere to licence obligations around treating customers fairly, and give adequate advice to households.