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NEA response to the Joint BEIS and Ofgem Consultation “Flexible and Responsive Energy Retail Markets”

NEA response to the Joint BEIS and Ofgem Consultation “Flexible and Responsive Energy Retail Markets”

22nd Sep 2019

NEA believes dramatically improving domestic energy efficiency levels remains the most enduring solution to addressing energy affordability, however, we also know other key actions are required in retail energy markets to safeguard vulnerable domestic customers, particularly those living on the…

NEA response to BEIS Consultation: ECO – Improving Customer Protections

NEA response to BEIS Consultation: ECO – Improving Customer Protections

05th Aug 2019

Given the stated aim to target low income, fuel poor and vulnerable households; NEA believes it is paramount that beneficiaries of the scheme receive adequate consumer protections.