NEA
Publications and Resources

Our latest publications are available here.

If you are looking for an older publication and are unable to locate it please contact us at website@nea.org.uk

Consultation Responses      |      Impacts      |     Water Poverty     |     Technical     |

Filter results by date:
COVID water use and the impact on poverty in the UK
Post on 11th Nov 2020
A joint report from NEA and Waterwise
Nation / Region: England , Wales
Content Type:Publications
Research, Water, Water Poverty
Read More
Surviving the Wilderness: The landscape of personal debt in the UK
Post on 04th Nov 2020
Following on from the June 2020 NEA policy paper “The Gathering Storm: Utility Debt and Covid-19”, this paper provides an evidence synthesis of personal debt, both prior and post the Covid-19 outbreak, with a focus on the shift from consumer debt, such as loans and credit cards, to household debts, such as arrears with utility providers, offering a comparison of known debt levels in energy, water and local government.
Nation / Region: England , Wales
Content Type:Publications
Water, Water Poverty
Read More
Comments on Provisional Findings of Water Redeterminations 2020
Post on 28th Oct 2020
NEA recognises that many low-income households experience affordability issues with their essential household bills, rarely struggling with one bill in isolation, and as a result is delivering a programme of work which seeks to support ‘People Living in Water Poverty and Fuel Poverty’.
Nation / Region: England , Wales
Content Type:Publications
Consultation, Water, Water Poverty
Read More
Social Tariffs in Water: The Impact of COVID-19
Post on 27th Jun 2020
In the first few months of 2020, the world watched a global pandemic unfold. Countries around the world were imposing strict nationwide lock-downs, with economies basically shutting down to control the spread of the virus. The turning point for the UK came on 23rd March when Prime Minister Boris Johnson addressed the nation.
Nation / Region: England , Wales
Content Type:Publications
COVID-19, Policy, Water, Water Poverty
Read More
Water Poverty: The Consistency of Social Tariffs
Post on 26th Jun 2020
In a modern world, water is recognised as a human right.  It is understood to be essential to life and yet some are so concerned about the cost of it that they actively decide not to use the water they vitally need and find themselves falling into debt or self-rationing their water use. These families may also be making impossible choices between heating and eating, at the same time as restricting bathing to once a week, all sharing the same bath water, because the cost of their water, and the cost of heating it, is just too high.
Nation / Region: England , Wales
Content Type:Publications
Research, Water, Water Poverty
Read More
Response to Ofwat innovation funding and competition: further consultation on design and implementation
Post on 17th Jun 2020
In our January 2020 response to Ofwat’s forward work plan, we acknowledged that driving innovation across the water sector was vital to address the strategic challenges the industry faces. We believe the innovation competition allows an additional opportunity for companies to address these key challenges.
Nation / Region: England , Wales
Content Type:Publications
Consultation, Ofwat, Water, Water Poverty
Read More
NEA response to Ofwat Forward Work Programme 2020-21
Post on 26th Feb 2020
Driving consumer and societal outcomes through company performance should remain a key ambition of Ofwat so that it can continue to demonstrate the legitimacy of a privatised water sector even with the reduced risk of re-nationalisation following the recent general election. Developing a richer understanding of company performance is valuable, providing the commitment to do so leads to consistent and comparable metrics made visible to a wider audience, including customers.
Nation / Region: England , Wales
Content Type:Publications
Consultation, Ofwat, Water, Water Poverty
Read More
NEA NI response to Utility Regulator draft forward work programme 2020-2021
Post on 17th Feb 2020
NEA works closely with the Utility Regulator across many aspects of work, but especially in relation to consumers and policy development, also with the view to empowering consumers and communities. We have made some comments around the objectives in the draft Forward Work Programme and have made some suggestions, which we hope are helpful on priority projects, which we believe may enhance the Forward Work Programme 2020–21.
Nation / Region: Northern Ireland
Content Type:Publications
Consultation, Electricity, Gas, Water
Read More
Water Poverty: A Common Measurement
Post on 26th Aug 2019
This paper sets out to explore how adoption of a common and consistent set of approaches to tackling ‘water poverty’ may lead to successful outcomes for customers. It is designed to generate debate across all interested stakeholders and to consider ways in which water can be made affordable for all customers.
Nation / Region: England , Wales
Content Type:Publications
Water, Water Poverty
Read More