Publications and Resources
Filter Events By
NEA response to Ofgem’s Forward Work Plan 2021-23
Post on 16th Feb 2021
NEA’s Response to the Ofgem Consultation on their Forward Work Programme 2021/23 Gas Levy. NEA believes that Ofgem should provide clarity on the actions they will take in the next year of their consumer vulnerability strategy.
NEA response to Ofgem VCMA Governance Drafting Consultation
Post on 29th Jan 2021
NEA’s response to the Ofgem VCMA Governance Drafting Consultation. NEA is supportive of the vulnerability and carbon monoxide allowance for gas networks. We believe for the allowance to create best value, it should have sufficient focus on supporting vulnerable customers, both in the make up of project portfolios and through addressing carbon monoxide. Additionally, we believe that all delivery partners must meet licence obligations to treat customers fairly.
NEA response to Ofgem FPNES Governance Drafting Consultation
Post on 29th Jan 2021
NEA’s Response to the Ofgem FPNES Governance Drafting Consultation. NEA fully supports the Fuel Poverty Network Extension Scheme, and is pleased that it will continue until 2026. In order for the scheme to reach its full potential, Ofgem must require installers to adhere to licence obligations around treating customers fairly, and give adequate advice to households.
NEA response to Ofgem consultation on Reviewing the potential impact of COVID-19 on the Default Tariff Cap
Post on 21st Dec 2020
The alarming increase in Excess Winter Deaths last year was before the impact of Covid-19 struck. Covid-19 is likely to have left many households more exposed to the risks of living in a cold home than ever before
Response to Ofgem consultation ‘Extending protections for domestic customers who may have prepayment meters installed under warrant
Post on 08th Dec 2020
Overall, NEA is pleased that Ofgem is seeking to extend protections for domestic customers who may have prepayment meters installed under warrant (Electricity and Gas Supply Standard Licence Condition 28B). We fully support this approach and it will be necessary until at least mid-2025 when the smart meter rollout should finally largely complete.
NEA response to Ofgem’s RIIO 2 Sector Specific Consultation (ED2)
Post on 17th Oct 2020
NEA has extensively engaged with Ofgem the DNOs to help shape this price control, through stakeholder meetings, workshops, and through working with Ofgem in the RIIO 2 working groups. NEA is so far pleased with Ofgem’s approach in the ED2 price control, especially the increased focus on stakeholder engagement and vulnerability. We believe, however, that there are several areas that require closer, additional consideration.
NEA response to Ofgem’s RIIO-2 Draft Determinations
Post on 07th Oct 2020
In 2012, NEA developed a scoping study with Ofgem to explore how well-placed network companies are to deliver social action cost-effectively and support the alleviation of fuel poverty. Throughout ED1 and GD1, NEA has worked with Ofgem and the network companies to embed many of the recommendations and cultivate several projects which support low income and vulnerable households.
Nation / Region: England
Response to Ofgem Policy consultation for protecting energy consumers with prepayment meters
Post on 01st Jul 2020
It is imperative that prepayment meter (PPM) customers continue to receive protection. It is therefore clear that the prepayment cap must continue after its upcoming termination in the form of a CMA regulated cap.