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NEA’s response to Ofwat’s Payment, help and debt guidelines consultation, 2021
Post on 28th Jul 2021
NEA is pleased to respond to this open consultation on the proposed changes to the guidelines for water companies in supporting residential customers to pay their bill, access help and repay debts.
NEA NI response to Department for the Economy’s Energy Strategy for Northern Ireland — Consultation on Policy Options
Post on 30th Jun 2021
For many households, the cost of energy has relatively little impact on how much energy is used in the home. However, for households living on a low income, energy usage makes up a significant portion of the household expenditure. Northern Ireland continues to have amongst the lowest levels of household income across the UK and the highest weekly household expenditure on energy of any UK region. Taken in conjunction with challenging economic conditions as well as the ongoing global pandemic, many families continue to face challenges with meeting their energy costs.
NEA NI response to the Department for the Economy’s Energy Strategy Call for Evidence
Post on 03rd Apr 2021
This strategy will impact upon every energy commodity in Northern Ireland from power station, to building, to vehicle. However, as a fuel poverty and energy efficiency campaigning charity, NEA NI will be specifically focussing on the key considerations for domestic housing stock and low-income householders.
NEA NI response to the Northern Ireland Executive Programme for Government Draft Outcomes Framework Consultation Document
Post on 22nd Mar 2021
Urgent action is needed to improve health outcomes and support the most vulnerable people who are at most risk of needless death and morbidity. Public Health England (PHE) recently warned there is a clear overlap between cold homes and Covid-19 and it is more important than ever that the most vulnerable members of society can afford to live in a warm, safe home.
NEA NI response to the Consumer Council’s Draft Corporate Plan 2021-24
Post on 26th Feb 2021
The Consumer Council for Northern Ireland (CCNI) plays a fundamental role in providing vital information, advice and advocacy for all consumers in Northern Ireland, with a focus on vulnerable consumers. This work has great importance for NEA and many organisations throughout Northern Ireland, both strategically and operationally, and we welcome the opportunity to respond to this Draft Corporate Plan 2021–2022.
NEA response to Ofgem’s Forward Work Plan 2021-23
Post on 16th Feb 2021
NEA’s Response to the Ofgem Consultation on their Forward Work Programme 2021/23 Gas Levy. NEA believes that Ofgem should provide clarity on the actions they will take in the next year of their consumer vulnerability strategy.
NEA response to BEIS Consultation ‘Improving home energy performance through lenders’
Post on 08th Feb 2021
NEA’s Response to the BEIS Consultation on Improving home energy performance through lenders. While NEA agrees with the need to move towards Green Mortgages, there are significant risks to fuel poor households that need to be fully understood. These can be mitigated by a generous exemption mechanism.
NEA response to Ofgem VCMA Governance Drafting Consultation
Post on 29th Jan 2021
NEA’s response to the Ofgem VCMA Governance Drafting Consultation. NEA is supportive of the vulnerability and carbon monoxide allowance for gas networks. We believe for the allowance to create best value, it should have sufficient focus on supporting vulnerable customers, both in the make up of project portfolios and through addressing carbon monoxide. Additionally, we believe that all delivery partners must meet licence obligations to treat customers fairly.