Fuel Debt Advice training 2017-18: Expression of interest

Over 3,344 frontline workers across England and Wales have been trained on our fuel debt advice training course, since 2008.

NEA’s one-day Fuel Debt Advice in the Community training course, accredited by City & Guilds, is an ideal introduction for advice workers involved with clients who are in fuel debt or for the more experienced advisor as an update. It aims to give participants a clearer understanding of the pathways involved in resolving fuel debt and covers the main issues including:

  • causes of fuel debt
  • responsibilities (customer, fuel supplier, landlord)
  • payment options
  • meter and billing problems
  • complaints procedures
  • grants and assistance available

In 2015-17, we trained 644 workers from a range of organisations in England and Wales and received excellent feedback.

We are now in the process of applying for funding for 2017/18. We are seeking expressions of interest from individuals and organisations who feel that they would benefit from this training in the next financial year. Note: If successful, courses will likely begin in Summer 2017.

If you or your organisation would be interested in attending this training, please register your expression of interest below. If you know of any other organisations who may also be interested, we would be grateful if you would please share this page on social media email on.

Fuel Debt training: Expression of interest form



Published on 08-03-2017
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