Support with your water and energy supply


Electricity Distribution Networks

Electricity Distribution Networks look after all the cabling and wiring that gets the electricity supply to your house.

Some of the services they offer can include a priority services phone number, priority updates during a power cut, information in the format you need (such as Braille or audio), and security passwords to keep you safe.


Register online


Call from a landline or mobile 0800 294 3259


Call from a text phone 0800 316 5457


BSL InterpreterNow



Register online


Call from a landline or mobile 0330 10 10 167


Text PSR to 61999 for a call-back



Register online


Call from a landline or mobile 0800 169 2996


BSL Translation video



Register online


Call from a landline or mobile 0800 195 4141


Video with BSL



Register online


Call from a landline or mobile 0800 169 9970



Register online


Call from a landline or mobile 0800 6783 105


If you’re unsure who your Electricity Distribution Network Operator is you can check on the Energy Networks Association website.

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