Free Champion Training

Smart meter champion training

Smart meter champion training

Fully funded smart meter Champion training is available for partner organisations who reach one of our 2018 target groups:

  • people over the age of 60 with no personal internet access
  • people over the age of 65
  • people who are severe and profoundly D/deaf
  • people on a low income.

Since 2016, 618 delegates have attended the smart meter champion training from 327 different organisations. The feedback on the quality of the training has been overwhelmingly positive. In 2017 98% agreed the training would help them communicate with their beneficiaries/services users about the smart meter rollout.

 “It was excellent and very informative made something bland and mundane very interesting and engaged well with the group”

Ninety-nine percent of delegates surveyed agreed that the overall quality of the session was good or very good (82% very good, 17% good), and that the trainer had very good knowledge of the subject (87% very good and 12% good).

After the full day accredited training delegates will:

  • understand the role of Smart Energy GB and the campaign
  • understand the smart meter rollout and feel confident to respond to householder queries and challenges and know where to source additional information
  • be able to explain what a smart metering system does and how it works
  • understand and be able to use the in-home display, and know how to explain its functions to other people
  • know some of the barriers which may be faced by this year’s target group and how to overcome them
  • understand the smart meter installation process
  • understand the obligations and responsibilities held by the energy companies and their installers to protect householders throughout the smart meter rollout

Get in touch for more information and to book your place on one of our training courses. Places on all our courses are limited.

For delegates who are severe or profoundly D/deaf and communicate in British Sign Language (BSL) we are able to deliver a bespoke training course to accommodate communication needs; if not already available, NEA can organise for BSL interpreters to support the training.

Published on 17-05-2018
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