Smart Energy GB in Communities

Smart Energy GB in Communities is part of Smart Energy GBs campaign to inform and inspire people about smart meters and the benefits they bring. Smart Energy GB in Communities is being delivered by a consortium of charities: National Energy Action (NEA), Energy Action Scotland (EAS), and Charities Aid Foundation (CAF).

Through the programme, we are partnering with regional and local organisations from the voluntary and public sectors. This means we’re able to work with trusted, expert organisations across the country to ensure people understand the benefits of smart meters and know how to get one.

We are pleased to announce the programme for 2018 has now launched, for 2018 we are targeting funding and support to partners reaching people who are over the age of 60 with no personal internet access, those over the age of 65 and those who are severe and profoundly D/deaf.

NEA believes that smart metering has the potential to provide real benefits for vulnerable and low-income householders, but only if these individuals are effectively engaged and supported throughout the smart meter journey. We are proud to be working with Smart Energy GB and our consortium partners to ensure that everyone has the same opportunities to engage in the smart meter rollout, regardless of personal circumstance or where they live. Smart meters are being installed by energy suppliers. To find out how you can get a smart meter from your energy supplier please visit the Smart Energy GB website.


What can we offer?

The Smart Energy GB in Communities fund which is being administered by CAF is now open for applications and can provide small grants to support for organisations delivering projects and activities that engage their communities with the campaign. You can find more information on the funding opportunities by clicking here.

NEA and EAS are delivering a programme of regional support including full day accredited training across the regions in Great Britain, bespoke support, tailored bite size information briefings, and access to resources. Please get in touch to tell us how you could use this support to support this year’s target groups. Capacity is limited so please contact us to find out more here.

Free leaflets to help you spread the word about smart meters

If you know of someone who could benefit from a smart meter but who needs help understanding how to get one, or what they are, Smart Energy GB have free printed leaflets and downloadable materials available to help explain smart meters and the national rollout.

Smart Energy GB’s resource centre offers free printed informational leaflets explaining what smart meters are and how to get one. The printed leaflets are available for those reaching people who may need additional support to engage with the smart meter rollout.

Order your free printed informational leaflets on the resource centre.

Looking back

The overall objective of the partnerships programme in 2017 was to reach people over 65 with no personal internet access, and to provide the necessary education and reassurance to build confidence in new technology by demonstrating that smart meters are easy to use.

The programme provided grants of up to £5000 to 66 organisations, trained 179 champions, and worked with 45 partner organisations not in receipt of a grant.

Where evaluated, partner activity successfully communicated the objective to older offline audiences that smart meters will be easy to use, and build confidence in using them (70% and 57% agree, respectively); not surprisingly activity which focused on direct engagement with people, was particularly effective at achieving this.

To determine the focus of activity each year Smart Energy GB review the learnings and insights from the previous year, and analyse the overall performance of the campaign, to determine the role for partnerships.

To make sure our campaign is reaching everyone in the most effective way, we will be collecting information about all our activities and the activities of partners, if you would like to help us reach one of our 2018 target groups and help them overcome barriers during the smart meter rollout then please contact us at communities@nea.org.uk.

For ongoing updates on Smart Energy GB in Communities subscribe to our e-newsletter.

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