Smart Energy GB in Communities

Smart Energy GB in Communities is part of Smart Energy GB’s campaign to inform and inspire people about smart meters and the benefits they bring. Since 2016, NEA has been working with Smart Energy GB to deliver the Smart Energy GB in Communities programme.

Through the programme, we are partnering with organisations from the voluntary and public sectors. This means we’re able to work with trusted, expert organisations across the country to ensure people understand the benefits of smart meters and how they work.

NEA believes that smart metering has the potential to provide real benefits for vulnerable and low-income householders, but only if these individuals are effectively engaged and supported throughout the smart meter journey. We are pleased to be working with Smart Energy GB to ensure that everyone has the same opportunities to engage in the smart meter rollout, regardless of personal circumstance or where they live.

Smart meters are being installed by energy suppliers. To find out more, you can contact your energy supplier or visit the Smart Energy GB website.

If you would like to know more about our other projects regarding the smart meter rollout visit

Large grants 2020 Fund

We’re delighted to announce that the Smart Energy GB in Communities programme has awarded grant funding to 20 organisations across Great Britain. This year’s programme will target support to people aged over 65 who are currently unaware of smart meters.

Free leaflets and resources to help you spread the word about smart meters

If you know of someone who could benefit from a smart meter but who needs help understanding how to get one, or what they are, Smart Energy GB have free printed leaflets and downloadable materials available to help explain smart meters and the national rollout.

Access your free informational leaflets on the resource centre.

A number of resources are also available to download in alternative formats (braille, easy read, large print, audio and British Sign Language); bilingual materials (English/Welsh); and some in five additional languages (Bengali, Urdu, Polish, Guajarati and Punjabi).

Looking back

The overall objective of the partnerships programme in 2019 was to reach people over the age of 65 and address their concerns about smart meters. In 2019, the programme provided 17 grants of up to £25,000 to organisations supporting people over the age of 65 and provided smart meter briefings to 377 champions. Smart Energy GB are currently evaluating the overall reach and impact of the 2019 programme.

Since the ‘In Communities’ programme commenced, NEA has developed and delivered smart meter training to 1,751 frontline professionals/volunteers who in turn have gone on to support thousands of vulnerable householders across Great Britain. Also, since 2016, a total of 300 large and small grants have been awarded to trusted partners, stimulating smart meter activities at a local and regional level, as well as demonstrating the positive and meaningful impact of direct, face-to-face engagement with vulnerable consumers.

Menu Title