Publications and Resources
The SSE/Swalec funded Wales Debt & Mentoring Project was delivered by NEA Cymru in Wales between 2012-16. The project aimed to build capacity amongst frontline advice workers in Wales to enable them to successfully help low income vulnerable clients with fuel debt. The Assisting Fuel Poor Communities in Wales through the Wales Fuel Debt & Mentoring Project’ is an evaluation report of the project. The report highlights the success of the project in training frontline staff and various case studies on how staff have utilised training to support those in fuel debt.
April 2016 | NEA Cymru
Ariannodd y SSE / Swalec Roedd Dyled Cymru a Phroject Mentora a gyflwynir gan NEA Cymru yng Nghymru rhwng 2012-16. anelir y prosiect i feithrin gallu ymysg gweithwyr cynghori rheng flaen yng Nghymru i’w galluogi i helpu ar incwm isel cleientiaid sy’n agored i niwed yn llwyddiannus gyda dyled tanwydd. Mae’r Cynorthwyo Cymunedau tlodi tanwydd yng Nghymru drwy’r Prosiect Dyled Tanwydd a Mentora Cymru ‘yn adroddiad gwerthusiad o’r prosiect. Mae’r adroddiad yn tynnu sylw at lwyddiant y prosiect yn hyfforddi staff rheng flaen ac astudiaethau achos amrywiol ar sut y mae staff wedi defnyddio hyfforddiant i gefnogi’r rhai sydd mewn dyled tanwydd.
Ebrill 2016 | NEA Cymru
During 2014-15 NEA worked in partnership with npower, the Trussell Trust and individual food bank providers in the pilot areas of County Durham, Gloucester, Kingston and the Wirral to develop the npower Fuel Bank™ scheme. The npower Fuel Bank is an innovative and novel approach to supporting households in energy crisis and is targeted at food bank service-users that use a pre-payment meter (PPM) who are struggling with their energy costs and at immediate risk self-disconnection and/or rationing of energy. During the pilot phase NEA was commissioned by npower to undertake an evaluation of the Fuel Bank to assess the impact of the fuel bank on service-users and to assess the operational processes and administration of the scheme from the view of both food bank providers and those that used the service.
May 2016 | Consultation response | Cabinet Office
April 2016 | Consultation response | Competition & Markets Authority
March 2016 | Consultation response | NEA Northern Ireland | Northern Ireland Authority for Utility Regulation
March 2016 | Consultation response | NEA Northern Ireland | The Consumer Council for Northern Ireland
March 2016 | Consultation response | NEA | Ofgem
Funded by DECC, National Energy Action and Future Climate looked in detail at the facts about fuel poverty and energy efficiency standards in Houses in Multiple Occupation (HMOs) . The research sought to examine the problem of fuel poverty in HMOs; the extent to which poor energy efficiency standards is problematic relative to other housing types and what their distinctive energy-related features and problems are; how well national policies and local action from councils work to promote energy improvements; and to make a series of policy recommendations on how the energy efficiency of HMOs can be improved. The results have helped us to establish perhaps the most comprehensive overview to date on fuel poverty and energy efficiency standards in HMOs – often occupied by some of Britain most vulnerable people.
March 2016 | Houses in Multiple Occupation