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NEA response to open consultation on Ofwat’s Forward Programme 2022-23

NEA response to open consultation on Ofwat’s Forward Programme 2022-23

NEA welcomes the opportunity to respond to the consultation on Ofwat’s Forward programme for 2022-23.:

Our response focuses on five key themes:

  • Affordability pressures
  • The outcomes of the affordability review
  • Addressing consumer vulnerability
  • Customer engagement and insights; and
  • Developing PR24.

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