Take Control: Addressing fuel poverty and fuel debt in communities


NEA is currently working on the ‘Take Control’ project which which aims to reduce the wider impacts of fuel poverty and fuel debt for households across England through advice provision and fuel debt training.

A limited number of FREE energy awareness sessions and energy bill management advice surgeries/1:1 energy advice are available for individuals likely to be at risk of, or experiencing, fuel poverty (including those on low-incomes, benefits, older people, those living with a disability or long-term illness, low-income households with children under 5 years or disabled children, low- income mums to be etc.).  These session and surgeries are for voluntary and statutory sector organisations.

Awareness sessions and energy advice support aim to help individuals:

  • To be more energy efficient
  • To better manage their energy use and energy bills
  • To access appropriate energy tariff and payment options as well as insulation and heating schemes
  • To access income maximisation, money and debt advice support
  • To sign-up for Warm Home Discount, Priority Services Register and other services.

Energy advice surgeries and 1:1 support aim to help individuals to access entitlements and deal with bill management and other relevant issues.

NEA is issuing a FREE bespoke ‘Take Control’ booklet to all advice recipients to aid service signposting and referral to relevant services.

The Take Control project is national but has a key focus in the East Midlands, North East and Yorkshire & the Humber, North West, and West Midlands areas.  For enquiries about FREE energy advice surgeries /energy awareness sessions in these areas contact:

North East and Yorkshire & the Humber Ailsa Park 0191 269 2929
North West Kathy New 07540 758291
East Midlands Helen Carter 07715 527102
Elizabeth Lamming 07803 507952
West Midlands Andy Littlewood 02476 559191

For general enquiries about the Take Control project contact Malcolm Dove on 0191 269 2932 or Lesley Tudor-Snodin on 0191 269 2924.



Published on 09-03-2018
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