For the past two years, NEA Cymru, with sponsorship from Swalec, has been delivering an innovative multi-faceted project designed to help low-income, vulnerable households throughout Wales struggling with their energy bills. The project is designed to support advice workers in Wales by providing free up to date training on how to prevent people falling into debt with their energy bills as well as helping those who are already in debt. The project focusses on enabling advice workers to give practical support to clients, including advice on billing errors, meter problems, and navigating the suppliers’ complaint procedures.
NEA Cymru has received funding through Conwy Families First to set up free one to one drop in advice sessions for families looking to save money on their energy bills.
The Home Energy Advice Team (HEAT) project is run from our Coventry office and provides advice, advocacy and support around all aspects of money advice to vulnerable fuel poor households including the elderly, families with young children, disabled households and black and ethnic minority groups in and around Coventry.
NEA NI was part of the team led by the University of Ulster that took part in the Northern Ireland Authority for Utility Regulation smart meter trial that addressed the need for more research into the impact of smart meters on vulnerable households.
The Affordable Warmth Campaign is now complete. It was a three year project, managed by NEA NI and funded by The Atlantic Philanthropies. The Campaign focused on older people in Northern Ireland and aimed to highlight the impact that fuel poverty has on this group
The Northern Exposure project is managed by NEA Northern Ireland and funded by the Public Health Agency. It is an action based, community development project, designed to tackle the high levels of fuel poverty found in Belfast. It promotes energy efficiency services to tackle heating and insulation problems of low income households by working in partnership with statutory, community and voluntary organisations.
Fuel Debt Advice Network
The North West Fuel Debt Advice Network meetings are free to attend and enable practitioners and advisers from the advice sector, energy agencies and voluntary groups to consider issues that affect the provision of fuel debt advice and seek to progress initiatives that can support this work through sharing of good practice and valuable networking with other organisations working in the field of fuel debt advice.
The Community Action Partnership is a £1.1 million programme delivered by NEA and British Gas, in partnership with councils across the UK. It is running from April 2014-March 2016 and will help to bring affordable energy and improve the lives and prosperity or residents, equipping the local community with the tools they need to deal with fuel poverty in the future.
Comic Relief Older Peoples Programme. A project to increase knowledge and understanding of the causes of and solutions to fuel poverty in the Yorkshire and Humber area amongst older people.