NEA’s training team win national accolade

A top training team have won a prestigious national award for their outstanding work across England, Wales and Northern Ireland.

The team from fuel poverty charity National Energy Action (NEA), which is based in central Newcastle, won ‘Training Company of the Year’ at the Energy Efficiency and Retrofit Awards.

Over the year the small team of seven delivered training to over 5100 people, which it is estimated will further help workers to give advice to around 1.66 million people on fuel efficiency – helping often vulnerable people to pay their bills.

NEA’s training includes understanding fuel bills, reducing fuel consumption, managing energy at home, benefits of insulation and ventilation, remedying dampness issues, signposting to claims, grants and schemes that can provide practical and financial support. NEA also highlights simple free or low cost ways to save energy.

The charity’s training team work with schools and colleges to educate pupils on energy efficiency and deliver training to community groups; the health and advice sector; installers; fuel utilities; housing associations; councils; voluntary, public and emergency services.

Chris Ellis, NEA’s Training and Assessment Manager said: “Our charity aims to help families struggling to afford to heat their homes.  So we are delighted to win such a prestigious award; it is a fantastic recognition of the high quality training and qualifications that NEA delivers – which in turn bring great benefits to the community. Everything we do is aimed at enabling people to stay warm and healthy in their homes.”

Customers and people from the local community were asked to give their comments as part of the application. Alexandra Olaseinde, Programme Manager from Prevention, Age UK said: “NEA’s expertise in training provision around the subject matter of fuel poverty makes them a go-to provider for many large organisations such as ours and I would recommend them time and time again.”

For more information and details of training courses visit


Notes for editors:

About NEA:

The fuel crisis of the early 1970’s brought about fuel shortages and price increases. The rising fuel prices exacerbated a social problem which had lain dormant in an era of comparatively cheap fuel – the problem of fuel poverty. NEA was formally launched in 1981 and became an independent national charity in 1984. NEA identified training as the most effective mode for getting the fuel poverty and energy efficiency message across to professionals from a vast range of sectors and devised a system of accredited qualifications and standards. NEA’s first level 1 qualifications were for draught proofing installation; surveying for draught proofing; and loft insulation.

Throughout the last thirty years NEA has designed, developed and delivered a suit of accredited and non-accredited courses sought to improve the capacity of partner organisations to deliver high quality energy advice to householders and to improve energy efficiency delivery skills in the industry. NEA’s most popular course to date, the City and Guilds Energy Awareness qualification, was developed in 1989 as the need for advice provision to householders was identified. The course is designed for people who wish to gain or further their knowledge of domestic energy efficiency and in particular is aimed at those who are in a position to provide face-to-face energy advice.

 About the National Energy Efficiency & Retrofit Awards:

Fighting Fuel Poverty through Green Deal, ECO & RHI

The National Energy Efficiency & Retrofit Awards were launched in July 2015 following the changes in Government Energy Efficiency Policy. Previously known as the Green Deal & ECO Awards, these awards were set up in 2014 to help motivate the energy efficiency sector in their delivery of the Green Deal Finance Initiative and Energy Company Obligation Scheme.

The Energy Efficiency measures introduced by the Government following the Energy Act 2013, included the Energy Company Obligations (ECO) Scheme, the Green Deal Finance Initiative, and the Renewable Heat Incentive (RHI). These measures together help homeowners reduce their energy bills, tackle fuel poverty and reduce Carbon emissions.

The aim of the Energy Efficiency & Retrofit Awards is to provide public recognition for the excellent work the Energy Efficiency sector is doing in implementing these schemes. And to help encourage best practice within the Energy Industry as it works to improve UK housing stock.





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