< Back
Level 3 Award in Energy Awareness 6281-01
E-learning / Online Assessment
Leicester Energy Action
Aimed at workers who deliver energy advice to households, either face-to-face or over the phone. This popular course explores a breadth of topics related to the energy sector, including energy-saving methods. It will provide the knowledge and skills required to deliver practical and impactful advice to clients.
With over 30 years of experience and more than 26,000 successful learners, this is our most trusted program which provides an industry-standard qualification for energy advisors and volunteers working with vulnerable clients.
Places are available free of charge to frontline workers based in the LE1 to LE5 postcode areas as part of our Leicester Energy Action project.
Prerequisite
As this is a level 3 qualification, learners will require basic literacy and numeracy skills. The course and exam will include some written activities as well as calculating fuel bills; calculating running costs of electrical appliances and converting temperatures using simple formulas which will be provided.
For e-learning / online assessment, learners will need basic computer skills to navigate the e-learning (you can view a short sample of the course via the link further down this page).
Course aim
The course aims to provide delegates with an understanding of energy advice and the knowledge required to deliver energy advice to householders.
Course objectives
- Explain fuel poverty and the associated health issues
- Identify a range of heating and hot water systems and appliances found in homes
- Outline the efficient and safe use of heating and hot water systems and appliances
- Identify the type and function of controls on heating and hot water systems
- Calculate electricity running costs
- Interpret energy labels
- Identify a range of gas and electricity meters and understand the importance of taking accurate readings
- Explain how to calculate electricity and gas costs
- Analyse domestic fuel cost data using reference materials
- Examine ways of paying for fuel and sources of fuel debt advice
- Identify the basic principles of how domestic renewable technologies work
- Identify two methods of measuring the energy efficiency of a dwelling
- Investigate heat loss in a range of dwellings and identify insulation measures that can be used to tackle it.
- Outline the grant aid and assistance available for domestic energy efficiency measures
- Explore the causes of condensation and identify possible solutions
How will the e-learning work?
Learners will have access to the course for 8 weeks and be able to study online at a time and location that is convenient to them. They will also receive a set support documents including mock exam papers, activities and handouts to keep for future reference along with a copy of the Energy Advice in the Home book.
When ready, delegates will go on to sit the exam with an NEA registered examiner.
Tutor support
Tutors will be available upon request to assist with specific queries relating to the course content. This is usually done via e-mail or telephone / video call.
Please note that this support is time limited as e-learning is generally self-led however more in-depth tuition can be arranged at an extra cost if required.
Suggested study time
For those new to the subject, we recommend a minimum of 20 hours to complete the course and a further 9 hours to prepare for the exam (experienced advisors may work through quicker). Each learner is different and E-Learning offers the flexibility to study at your own pace.
How will the online assessment work?
For online exams learners will require a quiet room and two separate electronic devices with internet access, sound and a video camera. Both devices must connect to Zoom (video conferencing platform). Device one will be used to connect to Zoom for the exam to be invigilated (this could be a computer, tablet or mobile phone) and device two will be used to access the online exam forms (this could be a computer or tablet).
Learners must attend an exam session observed by an NEA-registered examiner.
Learners are encouraged to book their exam date soon after starting their learning, full details on how to book will be included in the course joining instructions.
A full outline of the online assessment requirements can be viewed HERE.
Online assessment programme
The online assessment is split into the following three sections and candidates should set aside a full day for the exam:
- Exam Paper One (85 minutes)
- Home Heating
- Bills, Meters and Paying for Fuel
- Exam Paper Two (75 minutes)
- Cutting Down Heat Loss
- Condensation and Dampness
- Simulation (30 minutes)
- Setting central heating programmers
- Energy advisor role-play
Exam times are generally 9:00am registration for a 9:15am start – 5:00pm (approx.)
Fees
This programme of training is part of our Leicester Energy Action project and specifically aimed at learners based in the LE1 to LE5 postcode areas. Places are available free of charge to non-commercial organisations in this area. Learners must also be frontline workers (staff or volunteers) that encounter those in or at risk of fuel poverty.