Hospital Discharge Project

Lead Partner:

Home Energy Efficiency Training (HEET)

Other Partners:

Whipps Cross Integrated Hospital Team, Metropolitan, British Red Cross, Papworth Trus

Project Summary:

HEET worked with the three main hospitals in the London Boroughs of Waltham Forest and Enfield. The service provided a single point of referral for patients at risk of hospital admission or delayed discharge because of health concerns relating to living in a cold home. Hospital social workers, reablement teams, community nurses and voluntary or community sector partners commissioned by the Clinical Commissioning Group could all refer into HEET’s scheme.

Referred patients received a detailed home energy check and energy saving advice from HEET. The installation of low-cost energy saving measures were carried out during a second visit. Measures were fitted by HEET’s in-house handypersons and engineers and included loft insulation, draught proofing, radiator panels, low-energy light bulbs, boiler repairs and heating control upgrades. Sub-contractors were also used for some heating repairs and cavity wall insulation.

HEET was able to reach fuel-poor households in real need at a time in their life when they were especially vulnerable to the adverse health effects of living in a cold house. Furthermore, this project helped HEET to integrate its services into mainstream health provision, helping people to stay affordably warm, preventing cold related ill-health and reducing winter pressures on our local hospital.

NEA have awarded a further grant to HEET to continue their project and the delivery of measures to an additional 42 eligible households in 2017/18.



Local authority area/key locations in which project will be delivered:

London Borough of Waltham Forest, London Borough of Redbridge, West Essex – Epping Forest

Details of  measures installed:

A grant of up to £500 per eligible household was used to provide low cost energy efficiency interventions. Measures could include insulation, draughtproofing, heating repairs and a range of other specified products as required by the household.

NEA grant with GAP funding
203 22 225
Published on 24-08-2017
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