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Understanding Fuel Poverty and Health E-Learning

Citizens Advice Learners

The impacts of fuel poverty on health can be severe, this course is designed for anyone wanting to learn more about fuel poverty and its links with physical and mental wellbeing.

Learners will be taught how to identify those likely to be at risk from fuel poverty and signpost to assistance.

Audience

This course is designed for frontline staff who work with vulnerable and low-income groups who are at risk from living in cold and damp homes. It covers the impacts that living in fuel poverty can have on our health.

Course aim

The Understanding Fuel Poverty and Health course is designed to provide frontline staff working with vulnerable and low-income groups with information on identifying those likely to be at risk from fuel poverty and signpost to assistance.

Course objectives

During this course, we will:

  • Identify different fuel poverty definitions
  • Discuss the main risk factors that increase the chances of a household being in fuel poverty
  • Evaluate the impact of the cold on health 
  • Explore the HIVE model for dealing with condensation
  • Explain different sources of assistance and advice
Course outline
  • The Low Income Low Energy Efficiency Indicator and the causes of fuel poverty
  • How to identify those at risk of fuel poverty using risk factors and triggers
  • The health impacts of fuel poverty and damp homes
  • Heat loss within the home
  • The causes of condensation dampness/ mould and remedial actions that can be taken
  • Assistance and sources of advice available to those struggling to heat their home adequately – including the Affordable Warmth Obligation of the Energy Company Obligation (ECO) and the fuel suppliers’ hardship funds for those struggling to pay their energy costs

Please note that the course content will focus mainly on England and Wales. If you are based in Northern Ireland or Scotland and interested in this course, please contact trainingadmin@nea.org.uk before booking so we can discuss the main differences.

How will the e-learning work?

E-Learning is self led giving learners the flexibility to study as and when they wish.

Once registered, learners will have access to the course for four weeks and be able to study online at a time and location that is convenient to them.

The course includes a variety of written text, videos, interactive activities etc to keep learners engaged. A short quiz is also included at the very end of the course to test the learners knowledge.

A handout booklet covering the relevant topics will also be available to download and keep.

CLICK HERE TO VIEW A FREE SAMPLE OF THE COURSE
Tutor support

Tutor support will be available upon request. This is usually done via telephone / video call.

Suggested study time

This course will take approximately 2 hours to complete however each learner is different and E-Learning offers the flexibility to study at your own pace. Learners will have access to the course for four weeks from their selected start date.

For further details please contact:

trainingadmin@nea.org.uk

BOOKING FORM

E-LEARNING BOOKING FORM – Citizens Advice – Understanding Fuel Poverty and Health


  • Thank you for your interest in National Energy Action’s Fuel Poverty and Health e-learning.

    To book a free place on the e-learning please complete the following fields.

    This training programme is arranged/ funded by Citizens Advice. By signing up for a free place, you are also agreeing to the organisers from Citizens Advice contacting you following your course for feedback.

    PLEASE NOTE: Once you complete the booking form and select submit you should see a confirmation note on screen. If not and instead you return back to the top of the booking form, your booking is not complete. Please check that all relevant fields are complete (all fields marked with a * are mandatory) and your e-mail address is correct then submit again.

  • 1) LEARNING START DATE

  • Please note, it can take up to 5 working days to process the booking and set up an E-Learning account.

    As standard we provide access to the course for 8 weeks and ask that learners complete the course and assessment within this time. On average it takes around 20 hours to work through the course and a further 9 hours prepare for the exam. Each learner is different so this is just a guide.

    DD slash MM slash YYYY

  • 2) LEARNER DETAILS

  • 3) TERMS AND CONDITIONS

  • 1) Course login details will be issued by the start date requested, allowing up to 5 working days from booking.

    2) Access to the course will be available for four weeks from the start date requested.

    3) The learner must not disclose their log in details to others.

    4) The E-Learning and support materials are copy right protected and must not be copied or shared with others.

  • 4) DATA PROTECTION

  • National Energy Action collects personal information when you book on to a training event; this is used to provide the services requested; report to funders (if necessary); and to evaluate our services. We will not share your details with any other third parties without your consent. By submitting your booking form, you are agreeing to these terms.

    Our full privacy policy can be viewed at the following link – https://www.nea.org.uk/privacy-policy/
  • National Energy Actions privacy policy can be viewed at the following link – https://www.nea.org.uk/privacy-policy/
  • From time-to-time NEA may also send details of further projects / training events including free courses. Would you like to be included in these mailings?

  • 5) NOTES

  • Please include details of anything else we may need to know – support, learning requirements etc.

  • 6) CONFIRMATION


  • If you have read and agreed to the above information please select the submit button below to complete your booking.

    PLEASE NOTE BEFORE SUBMITTING: Once you complete the booking form and select submit you should see a confirmation note on screen. If you return back to the top of this page, your booking is NOT complete and has not been submitted. Please check that all relevant fields are complete (all fields marked with a * are mandatory) then submit again.

    Once submitted you should also receive an automated confirmation e-mail.

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