Category: Health and Innovation programme

Leaving Nobody Behind

Posted on

Since 2013, Ofgem has been working to deliver its Consumer Vulnerability Strategy to ‘identify and tackle consumer vulnerabilities’ in the energy market. This has come with a number of successes. They have almost eradicated disconnections for debt, returned credit balance, created a new vulnerability principle licence condition and restricted charges for forced prepayment meter installations…. Read more »

 
Menu Title