NEA
Advice and Support
If you or someone you know can’t afford to heat their home then we’re here to help. We offer a range of support both directly to people in need, and via frontline workers and other intermediaries.

England     |     Wales     |     Northern Ireland
Information Leaflets
Post on 10th Jul 2020
NEA has developed a series of information leaflets aimed at frontline workers to help provide advice in the communities. These are suitable to distribute at public-facing events and to help you share information with those who need it.
Nation / Region: England , Wales
Content Type:Advice
Energy Advice, Leaflets
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Warm and Safe Homes Action Guides
Post on 10th Jul 2020
The Warm and Safe Homes Action Guides are designed to be practical and easy-to-use documents that will help you identify the best solutions for householders who are worried about keeping their homes warm and paying their energy bills.
Nation / Region: England , Wales
Content Type:Advice
Advice, Energy Advice, Leaflets
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Advice Using SignVideo
Post on 10th Jul 2020
NEA’s WASH Advice Service is a free support service providing advice to householders in England and Wales on their energy bills and keeping warm and safe in their home.
Nation / Region: England , Wales
Content Type:Advice
Advice, BSL, Energy Advice
Website
Steps to Affordable Warmth Videos with BSL signing
Post on 10th Jul 2020
Our Steps to Affordable Warmth videos take the viewer through the different stages required to keep them warm, well and safe in their home as well as advising on extra benefits and energy discounts they may be entitled to. With BSL signing.
Nation / Region: England , Wales
Content Type:Advice
Advice, BSL, Cold Homes, Energy Advice, Energy Costs, Energy Efficiency, Energy Tariffs, Fuel Debt, Fuel Poverty, Health, Home Appliances, Video
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