Advice and Support


Advice & Information Leaflets

NEA has developed a series of multi-lingual information leaflets aimed at frontline workers to help provide advice in the communities. These are suitable to distribute at public-facing events and to help you share information with those who need it.


Your Home Energy Checklist (updated October 2021)

Follow these steps to help you manage your energy bills and keep your home warm and safe this winter.

Information leaflets (updated June 2021)


Help during the winter months

To help assist people who may be struggling with their energy bills we’ve produced two new multi-lingual information leaflets: Help during Covid-19 and Top energy saving tips. These are available in English and Welsh, including large print versions, British Sign Language, easy read, audio and other languages (Punjabi, Polish and Urdu). Thank you to Smart Energy GB for their support in producing these.

Warm and Safe Homes help during COVID-19

Top 10 energy saving tips

Help with your energy costs – infographic

Help with your energy costs

Top 10 energy saving tips