0800 304 7159
Advice and Support

If you or someone you know can’t afford to heat their home then we’re here to help – we offer a range of advice and support both directly to people in need, and via frontline workers and other intermediaries.

Due to unprecedented demand for our WASH phone line services you may not be able to speak to an adviser straight away; our phone lines are currently operational Monday to Friday, 10.00 am – 12.00 noon but if advisers are busy you may find the line goes to voicemail. If you are unable to get through you can complete our online referral form here but please be aware we may not be able to get back in touch straight away. Please see the link below for other agency support.

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Steps to Affordable Warmth Videos with BSL signing
Steps to Affordable Warmth Videos with BSL signing
Post on 02nd Sep 2021
Our Steps to Affordable Warmth videos take the viewer through the different stages required to keep them warm, well and safe in their home as well as advising on extra benefits and energy discounts they may be entitled to. With BSL signing.
Nation / Region: England , Wales
Content Type:Advice
Advice, BSL, Cold Homes, Debt, Energy Advice, Energy Tariffs, Fuel Debt, Health, Home Appliances, Video
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