NEA believes that smart metering has the potential to provide real benefits for vulnerable and low-income householders. In particular, we are supportive of the capacity of smart meters to end estimated billing, to provide greater control over personal energy use, and to make payment for ‘pay as you go’ energy much more convenient.

This research study has been completed with the support of Smart Energy GB to evaluate the potential benefits of smart prepayment, investigate remaining barriers that are preventing further uptake and consider a range of potential interventions to maximise the rollout of smart prepayment in the remaining years of the rollout.

Blog by Matt Copeland, Head of Policy and Public Affairs

This research study has been completed with the support of Smart Energy GB to evaluate the potential benefits of smart prepayment, investigate remaining barriers that are preventing further uptake and consider a range of potential interventions to maximise the rollout of smart prepayment in the remaining years of the rollout.

A new report released today [Tuesday 29th June] highlights that more than 2 million ‘pay as you go’ customers with older ‘legacy’ energy meters were put at needless risk during the pandemic.

Leaflets, resources and FAQs about smart meters