As well as informing the future design and delivery of services to vulnerable customers through the GB smart meter roll-out, NEA has been leading the way in highlighting how network innovation projects can have a significant role in supporting vulnerable customers and facilitating a more efficient energy system.

NEA has helped secure institutional awareness for the health impacts of living in a cold home and how these can be addressed through preventative health-related fuel poverty schemes.

NEA has been at the forefront of calls to ensure improving the energy efficiency of homes is regarded as the best way to end fuel poverty and reduce emissions.

We work extensively with the industry, Ofgem, Ofwat and the Utility Regulator in Northern Ireland to ensure that the energy market works for fuel-poor households. Our campaigning has helped secure key improvements.

A new report released today warns of significant hardship for fuel poor households in the coming winter, as a potent combination of higher energy use resulting from staying at home for longer is mixed with reductions in income.

This year’s UK Fuel Poverty Monitor (UKFPM) reviews the events that have resulted from the COVID-19 pandemic, and how they have impacted vulnerable energy consumers and the organisations that look to support them, cataloguing the response to this challenge from these organisations. It concludes with an investigation of the policies, strategies and other key actions that are urgently needed to address the impact of the pandemic this winter and beyond.

Are you undertaking a marathon, climbing Kilimanjaro, swimming the channel? Or, do you simply want to bake a cake or sit in a tub of beans? Use your challenge to raise vital funds for NEA – every little counts in our fight against fuel poverty.

A charity of the year partnership with NEA can motivate and unite your employees while helping us raise vital funds and awareness of fuel poverty.

Improved insulation and heating standards are seen as the most rational and sustainable means of mitigating heating price increases and ensuring affordable warmth. While we must decarbonise our energy system, we must also ensure that the needs of those on lower incomes and experiencing fuel poverty should be protected. We commend both Councils for designing and developing this strategy and have also made some comments to the questions posed in the consultation.