Warm homes, healthy people

Lead Partner:

Suffolk Coastal District Council

Other Partners:

Suffolk Public Health, Aran Services

Project Summary:

This partnership project was supported by all the Suffolk Councils, a range of health and voluntary sector partners including Citizens Advice Bureaux, Suffolk Public Health, pilot GP practices, East Coast Community Health, the three local hospital trusts and Clinical Commissioning Groups (CCG) in Suffolk. The project provided GP surgeries in areas of Suffolk with the highest levels of deprivation with a template letter and funding to undertake a mail out to their vulnerable patients, and in one case make contact by telephone too. The Warm Homes Health Liaison Officer (HLO) supported this by attending events in the surgery locality and delivering letters to properties in streets identified as having poor energy efficiency standards. The initial target group was patients aged 75+ with cardiovascular or respiratory conditions.

The HLO joined discharge planning teams on their weekly review of beds, and the project was able to assist in getting patients home more quickly, where poor heating or lack of finance to use heating was an issue. The HLO attended ward rounds and spoke directly to patients as well as receiving referrals. Temporary loaned heaters were provided followed by installing permanent heating to prevent readmission.

Refresher training was provided to many staff to ensure they had up to date information on the help that was available.

NEA has awarded a further grant to Suffolk Coastal District Council to continue their project and the delivery of measures to an additional 29 eligible households in 2017/18.

Region in which project will be delivered:

East of England

Local Authority area/key locations in which project will be delivered:

Suffolk Coastal, Forest Heath, Waveney District Council Mid Suffolk, Babergh District Council, St Edmundsbury District Council, Ipswich Borough Council.

Details of measures installed:

Eligible individuals benefited from heating and/or insulation measures as required.

ELIGIBLE HOUSEHOLDS ASSISTED (to 31st March 2017)
NEA grant with GAP funding
Match
Total
97 16 113
Published on 08-11-2016
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