Client and partner feedback

NEA evaluates all of our training and assessment delivery and we value and rely on this feedback to help us improve our services where necessary.

If you have recently attended or organised a course delivered by NEA please take a few moments to complete a short survey to provide us with your feedback. All complete surveys will be entered into a prize draw.


Feedback from some of our clients

Over 25 years ago NEA, with the support of British Gas, developed the first NEA/City & Guilds Energy Awareness course, to help improve standards of energy efficiency advice and guidance in the sector. I am delighted with the training being delivered through NEAs community training programme, delivering awareness training to people in the third sector, volunteers and energy champions to help thousands of consumers reduce energy use, through energy efficiency and behavioural change.”

Christine Tate, Head of Corporate Responsibility – British Gas

We chose to use NEA’s training courses because they are clear, concise and encompass the information our staff need to offer vital support to our customers. NEA’s experience and years of practice come through in their materials and the trainers are extremely knowledgeable and teach in a way which maximises learning.”

Becky Ferry, Sustainability Coordinator – Thirteen Group

NEA’s expertise in training provision around the subject matter of fuel poverty makes them a go-to provider for many large organisations such as ours and I would recommend them time and time again.”

Alexandra Olaseinde, Programme Manager – Prevention, Age UK

When I identified the need to educate my colleagues about the challenges faced by our vulnerable customers regarding fuel poverty, it was clear that NEA were the organisation that could help me, with their knowledge and expertise in this area. Delivery by NEA was very professional and the level of awareness of the challenges faced daily by vulnerable customers was very quickly understood by my colleagues. This has enabled us to be more supportive and help greater numbers of customers that are in fuel poverty. I am very appreciative of the NEA support and look forward to working with them further.”

Tom Bell, Head of Social Strategy – Northern Gas Networks

Published on 06-06-2016
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