Smart meter training for communities

CPD-Logo1This course is aimed at those working with local residents, and community/tenant organisations and is designed to explain the forthcoming smart meter roll out programme. It will equip those attending with an understanding of smart meters and in-home display unit technology.

Course outline
  • Explain what a smart meter does and how it can reduce household bills
  • Appreciate the smart meter roll-out programme and preparing staff to respond to customer’s queries and challenges
  • Explain how to use an in home display alongside a smart meter
  • Explaining domestic fuel running costs, bills and different payment methods
  • Motivating household behaviour change
  • Energy efficiency and heating controls advice incorporating FAQs and myth busting
Duration

Half-day

Course dates / locations

This course is currently offered on an in-house basis to organisations looking to train a number of staff

Fees

Please contact Lynsey Thompson for details.

Further details and bookings

E: Lynsey  Thompson
T: 0191 261 5677

Published on 17-08-2015
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