Smart Meters, Smart People
In 2010, the utility regulator in Northern Ireland commissioned a team to lead the region’s first smart meter trial. Unlike all other trials (which recruit a cast of thousands) this trial focused on 56 lower-income customers who were vulnerable to the impacts of living in fuel poverty. This is a group whose needs have, thus far, been somewhat neglected in smart meter trials. Given that almost half (42%) of Northern Ireland’s households were in fuel poverty at the last official estimate (NIHE, 2011), this was an issue of particular local interest.
December 2012 | NEA Northern Ireland | University of Ulster