Understanding the impact of smart prepayment on fuel poverty

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October 2016 | Nicky Hodges, Simon Roberts, Karen Smith, Toby Bridgeman, Nick Banks, Molly Asher Prepayment (PPM) customers are known to be poorly served by the energy market, paying higher tariffs, having difficulty switching tariff and/or supplier and being at risk of self-disconnection. Numbers of PPM customers are rising (due to debt recovery) and there has… Read more »

A debt affect?

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July 2016 | Citizens Advice Bureau In the years after the financial crisis, levels of unsecured personal debt in the UK fell from a historical peak of 23% of disposable income in 2008 to its current level of around 15%. That trend has now started to reverse. Unsecured debt is now growing faster than incomes and… Read more »

Money on your mind

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June 2016 | Money and Mental Health Policy Institute Money and Mental Health is the new Policy Institute set up by Martin Lewis to tackle the toxic relationship between financial difficulties and mental health problems. Today Money and Mental Health launch their flagship report Money on your mind. This is the largest study of its kind, drawing… Read more »

Evaluation of the Npower Fuel Bank™ (pilot phase)

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Author: Helen Stockton, NEA Published: April 2016 During 2014-15 NEA worked in partnership with npower, the Trussell Trust and individual food bank providers in the pilot areas of County Durham, Gloucester, Kingston and the Wirral to develop the npower Fuel Bank™ scheme. The npower Fuel Bank is an innovative and novel approach to supporting households… Read more »

Smart prepayment meters: Householder experiences

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Contributing authors: Kate Simpson, Karen Smith, Kate Thomas (Centre for Sustainable Energy) Published: March 2016 This report presents the findings of research on householders’ experiences of using smart prepayment meters (PPM) with the energy company Utilita, after switching from regular prepayment meters. Download

 
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