A debt affect?

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July 2016 | Citizens Advice Bureau In the years after the financial crisis, levels of unsecured personal debt in the UK fell from a historical peak of 23% of disposable income in 2008 to its current level of around 15%. That trend has now started to reverse. Unsecured debt is now growing faster than incomes and… Read more »

Relationship experts: Behaviour change and home energy coaching

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Authors: Rachel Lilley, James Cass and Bob Jacques ( Ymlaen Ceredigion in partnership with Ceredigion County Council and Aberystwyth University) Published: June 2016 This research from Ymlaen Ceredigion in partnership with Ceredigion County Council and Aberystwyth University, looks at the role that human behaviour plays in energy efficiency and how adapting these behaviours is as crucial… Read more »

Money on your mind

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June 2016 | Money and Mental Health Policy Institute Money and Mental Health is the new Policy Institute set up by Martin Lewis to tackle the toxic relationship between financial difficulties and mental health problems. Today Money and Mental Health launch their flagship report Money on your mind. This is the largest study of its kind, drawing… Read more »

Exploring local and community capacity to reduce fuel poverty: The case of home energy advice visits in the UK

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Authors: Andrew Reeves, Institute of Energy and Sustainable Development, De Montfort University Published: April 2016 Local delivery of support to householders to reduce the exposure to, and impacts of, fuel poverty is attracting increasing policymaker interest, but there is a dearth of empirical research that describes and evaluates local support schemes. Community organisations are viewed as… Read more »

Delivering affordability assistance to water customers: Cross sector lessons

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July 2016 | Aimee Ambrose, Christopher Damm, Michael Foden, Jan Gilbertson, James Pinder Reports commissioned by the Consumer Council for Water (CCWater): Living with Water Poverty (Creative Research, 2014) and Water Matters (Allen, 2015), revealed that whilst more affordability assistance is now available to water customers who may be struggling to afford their water bills, awareness… Read more »

Developing an Extra Help Scheme for vulnerable smart meter customers

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Citizens Advice were concerned that consumers in vulnerable situations could miss out on potential benefits of the £11 billion smart meter rollout, which they will be helping to fund through their energy bills. With this in mind Citizens Advice commissioned research from NEA to learn from other schemes that have helped vulnerable consumers through change…. Read more »

Green Deal Advice

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Published: April 2012 NEA undertook a programme of research to identify the types of advice required to inform vulnerable households about the Green Deal and Energy Company Obligation (ECO) and, importantly, empower them to act. This work included an analysis of the range of methods currently adopted when delivering advice to vulnerable groups and the… Read more »

 
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