Green Deal Advice
Published: April 2012
NEA undertook a programme of research to identify the types of advice required to inform vulnerable households about the Green Deal and Energy Company Obligation (ECO) and, importantly, empower them to act. This work included an analysis of the range of methods currently adopted when delivering advice to vulnerable groups and the rationale for more carefully considered or individually tailored advice services for these groups. This work also provided examples of high-level interventions to help overcome these challenges.