Advice for vulnerable energy customers as the cold weather bites

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Fuel poverty charity National Energy Action (NEA) welcomes the Government’s recent proposals to protect more households from poor value tariffs by introducing a tariff cap on gas and electricity bills. However as temperatures plummet and look set to remain low for the coming month, vulnerable energy consumers need to know what they can do now,… Read more »

Advice for vulnerable customers in Wales as the cold weather bites

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As temperatures plummet across Wales this week, fuel poverty charity, NEA Cymru outlines the help available for vulnerable customers to stay warm and well at home: Call your energy supplier if you are struggling to pay your bills or you are worried about running into debt. Your supplier may be able to help by offering… Read more »

Cyngor i gwsmeriaid bregus yng Nghymru wrth i’r tywydd oer frathu

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Wrth i’r tymheredd ostwng ar draws Cymru’r wythnos yma, mae Gweithredu Ynni Cenedlaethol Cymru (NEA), yr elusen tlodi tanwydd, yn amlinellu’r cymorth sydd ar gael i gwsmeriaid bregus i gadw’n gynnes ac yn iach yn eu cartrefi: Ffoniwch eich cyflenwr ynni os ydych yn cael trafferth i dalu eich biliau neu os ydych yn poeni… Read more »

UK has sixth highest rate of excess winter deaths in Europe    

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NEA and E3G joint press release Research released today reveals that the UK has the sixth-worst long-term rate of excess winter mortality out of 30 European countries [1]. In addition, when taking into account cold weather beyond just the winter months, the UK ranks second-worst out of 30 European countries [2]. Over the last five… Read more »

NEA comments on extension of the safeguard tariff

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NEA has today welcomed Ofgem’s latest step to protect more vulnerable customers. Despite welcoming the move,  NEA believes further action is required to safeguard the most vulnerable households who face missing out under the new cap. NEA’s Chief Executive, Adam Scorer, comments:  “This is an important and welcome move to protect vulnerable consumers but must… Read more »

Winners of Feel the Heat Awards announced on Fuel Poverty Awareness Day

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Winners of the 2016 Feel the Heat Awards are being announced today to mark Fuel Poverty Awareness Day.  The Community Energy Wardens Project run by the North Wales housing association Grŵp Cynefin beat off stiff competition to be crowned overall winner of the awards, with Speakeasy Advice Centre and Carmarthenshire County Council named as runners… Read more »

 
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