Smart metering technology is to be welcomed as a way to bring accurate information to householders on actual energy consumption and the costs associated. For households on low incomes, this offers real benefits -particularly around budgeting for fuel and avoiding debt via accurate timely bills. It can also help remove the knock-on effect of debt where people are often put on more expensive payment methods and are unable to switch to a cheaper provider.

 Download full report [PDF 4 pages, 174 kb]